Complaint+letter++1-zab

Ashley Zaborowski 47723 Royal Pointe dr Northbrook TN 54844 (734)867-5309

To: Human Resources of Coleman co. 3425 Chicago, Ill 45672

My name is Ashley Zaborowski and I have been an avid user and supporter of the Coleman brand of outdoor sporting equipment for over 10 years. Coleman has gotten me through rainstorms, hot sweltering days hiking as well as the cool night breeze of northern Michigan. I recently have purchased a deluxe Canyon Tent from your company Item # **Model No. 2000008916** from your website on 7/12/2011. The transaction # 1200987654444. Upon first opening the product as instructed to do so before use I noticed tearing of the seams across the backside of the canvas tent. As a consumer I understand that mistakes do happen sometimes as this is my first unsatisfactory product with your company. I expect and wish that you would replace my damaged product for the same item free of charge as well as cover the cost of shipping. Thank you for taking the time to read this letter, I have been a satisfied customer of your company for over 10 years and appreciate your time and interest in this matter. If you need to contact me I can be reached via email or phone at Azaborow@emich.edu/ (734)867-5309.

Ashley Zaborowski 47723 Royal Pointe dr Northbrook TN 54844 (734)867-5309