Zaborowski-Annotated+bib-REVISED**

Works Cited-UGP Writing a Letter of Complaint

Campbell, June. "How to Write an Effective Letter of Complaint." //Business Writing By Nightcats Multimedia Productions//. Web. 09 Feb. 2012. . Good examples of good and bad complaint letters //Complaint Letter//. Web. 09 Feb. 2012. . fill in the blank complaint letter templates. "Complaint Letters." //WriteExpress: The #1 Choice for Professionally Written Letters//. Web. 09 Feb. 2012. . shows different formats for different expected results. "Employee Complaint Letter Sample - Life123." //Articles and Answers about Life - Life123//. Web. 09 Feb. 2012. . Format for filing a complaint within a business, complaining about a boss or someone working in your company. "Grammar Girl : How to Write a Complaint Letter :: Quick and Dirty Tips ™." //Grammar Girl :: Quick and Dirty Tips ™//. Web. 09 Feb. 2012. . Quick and easy guide to piece together a complaint letter. very appealing to students. Heaps, Stacie. "Write Complaint Letters That Get Results." //WriteExpress: The #1 Choice for Professionally Written Letters//. Web. 09 Feb. 2012. . shows how complaint letters are more serious than a simple email or phone call and can be used to change major policies. "How to Write a Complaint Letter — FactMonster.com." //Fact Monster: Online Almanac, Dictionary, Encyclopedia, and Homework Help — FactMonster.com//. Web. 09 Feb. 2012. . Template for font, print size, layout of letter. "Writing a Complaint Letter." //Letter Writing Guide - Letter Writing & Sample Letters//. Web. 09 Feb. 2012. . step by step instructions on what should be talked about in each paragraph including company name, dissatisfaction, and what you expect.