AZaborowski-UGP+REVISED**

UGP-Complaint Letter

Name-Complaint Letter

Why- Being a consumer for my 22 years, i believe that i have had enough of my own dissatisfaction with products and items i have purchased. With this knowledge i believe that i would be best to advise others on how to properly write a complaint letter. There are two types of complaints, one which is solely to bring the issue to the attention of a superior, and one that expects something in return. I believe that this project will not only open up my eyes to the structure of writing a proper letter of concern/complaint but will allow me to further discover the many syles of writing and their purpose.

What i know about the Genre- I know that this genre has a specific structure that must be followed to get results being either to inform or to get an item in return. By studying this style and preparing a how-to for the students to follow i will be able to study this style of writing as well as its purpose.